We aim to despatch all orders within 3-5 days, and we send all online orders first or second class with Royal Mail.
We will send you an email when your order has been despatched so that you know it is on the way.
If there are any abnormal delays with your order we will let you know.
In the unlikely event that a parcel arrives damaged or faulty we will immediately replace the goods.
However, you must email firstname.lastname@example.org or call us 01248 811391 within 5 working days of receipt of the goods.